Data Protection

Vilki App Privacy Policy — Our Complete Commitment to Keeping Your Information Safe

Your personal information is our most important asset. This page transparently explains how Vilki App collects, stores, and protects your data.

Last Updated: January 2026

Privacy Core Pillars

The core principles we follow to protect your information on Vilki App.

Encrypted Data Storage

All your data is stored on servers secured with 256-bit AES encryption. Unauthorized access is completely prevented.

No Sharing with Third Parties

Vilki App does not sell or share your personal information with any marketing agencies or third parties. Your data stays with us alone.

SSL Secure Connection

Every connection you make to the platform is encrypted via SSL/TLS protocol, ensuring your data is fully secure in transit.

User Controls

You can view, correct, or delete your information at any time. You remain in full control of your data.

Minimal Data Collection

Vilki App collects only the information necessary to provide its services. No unnecessary or excessive data is collected.

Regular Security Audits

Our systems are regularly audited by third-party security experts. Any vulnerabilities are addressed immediately.

Quick Summary: Vilki App takes your privacy seriously. We collect only the information we need, store it securely, and never sell it to third parties.

1

Introduction

Vilki App ("we", "us", "our") operates a safe and trusted online betting platform for users in Bangladesh. This Privacy Policy explains how Vilki App collects your personal information, where and for how long it is stored, and the purposes for which it is used.

This Privacy Policy applies to all Vilki App services, including the website, mobile app, and other digital channels. By using our platform, you are considered to have agreed to the terms of this Policy.

We believe privacy is a fundamental right. That is why Vilki App collects only the information genuinely needed to deliver our services.

2

Information We Collect

Vilki App collects two types of information — what you provide directly, and data collected automatically.

What You Provide Directly

Data Type When It Is Collected Purpose
Name & Identity At the Time of Registration Account Verification & KYC
Phone Number At the Time of Registration Login Verification & Notifications
Date of Birth At the Time of Registration Age Verification (18+)
ID Document Details KYC Verification Identity Verification
Payment Information At the Time of Transaction Deposits & Withdrawals

Automatically Collected Information

  • IP Address & Device Information
  • Browser Type & Version
  • Activity History on the Platform (Log Data)
  • Connection Time & Duration
  • Pages & Features Used
Registration Details KYC Documents Log Data
3

Purpose of Data Use

Vilki App uses your information solely for the following purposes:

  • Account Management: Registration, login, and identity verification.
  • Processing Transactions: Processing deposits and sending withdrawals.
  • Customer Support: To address your questions and resolve any issues.
  • Security Assurance: Prevention of fraud and unauthorized access.
  • Legal Obligations: Compliance with applicable laws and regulations.
  • Service Improvement: Improving your platform experience.

Assurance: Your data is never shared with third parties for advertising or marketing purposes. Vilki App will never sell your information.

4

Data Storage & Security

Vilki App stores your data with industry-leading security measures. Our security infrastructure is regularly updated to meet international standards.

Security Measures

  • AES-256 Encryption: All stored data is protected with military-grade encryption.
  • TLS 1.3 Protocol: Use of the latest secure protocols for all data transmission.
  • Firewall Protection: Multi-layered firewalls prevent unauthorized access.
  • 24/7 Monitoring: Suspicious activity is detected in real time.
  • Regular Audits: Periodic security audits conducted by independent third-party experts.

Data Retention Period

Vilki App retains data only for as long as necessary, in compliance with applicable legal obligations. After an account is closed, data is kept for the period required by law, then securely deleted.

Please Note: Keep your account password and login credentials secure at all times. Never share them with anyone.

5

Third-Party Sharing & Data Disclosure

As a matter of principle, Vilki App never sells or shares your data with third parties. However, information may be shared in the following limited circumstances:

  • Service Provider Partners: Our partners in payment processing and technology services operate under strict confidentiality agreements.
  • Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a government regulatory authority.
  • Fraud Prevention: Cooperation with regulatory authorities to prevent money laundering.

Guarantee: Our partner organizations receive only the information they need and are required to uphold the same strict privacy standards we do.

6

Cookie Policy

Vilki App's website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the platform.

Types of Cookies We Use

  • Essential Cookies: Essential for login sessions and account security.
  • Functional Cookies: To remember your preferences and settings.
  • Analytics Cookies: To understand platform usage statistics (anonymized).

Most browsers allow you to disable cookies; however, doing so may limit certain features of the platform.

7

Your Rights

You have the following rights regarding your personal information:

👁️
Right to Access Your Information

You have the right to know what information we hold about you and to access it.

✏️
Right to Rectification

You may request corrections to any inaccurate or incomplete information.

🗑️
Right to Erasure

You may request that your data be deleted under certain circumstances.

🚫
Right to Restrict Processing

In certain cases, you may object to the processing of your information.

How to Exercise Your Rights: Contact our support team for any requests. We will respond within 30 days of receiving your request.

8

Children's Privacy

Vilki App is an 18+ platform. We do not knowingly collect information from anyone under the age of 18. Age is verified at registration, and access by minors is strictly prohibited.

If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

9

Privacy Policy Updates

Vilki App reserves the right to update this Privacy Policy at any time. For significant changes, we will notify users in advance by email or platform notification.

Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy. We encourage you to review this page regularly.

10

Contact Us

For any privacy-related questions, requests, or complaints, please contact us:

  • Email: [email protected]
  • Live Chat: 24/7 Live Support Available
  • Response Time: Typically within 24–48 hours

For quick support: Live chat is the fastest way to reach us. Our Bengali-speaking team is available at all times.

Play with Peace of Mind — Vilki AppYour information is completely secure with us

Our strict Privacy Policy and security measures are always committed to protecting your data. Join us today.

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