Your personal information is our most important asset. This page transparently explains how Vilki App collects, stores, and protects your data.
The core principles we follow to protect your information on Vilki App.
All your data is stored on servers secured with 256-bit AES encryption. Unauthorized access is completely prevented.
Vilki App does not sell or share your personal information with any marketing agencies or third parties. Your data stays with us alone.
Every connection you make to the platform is encrypted via SSL/TLS protocol, ensuring your data is fully secure in transit.
You can view, correct, or delete your information at any time. You remain in full control of your data.
Vilki App collects only the information necessary to provide its services. No unnecessary or excessive data is collected.
Our systems are regularly audited by third-party security experts. Any vulnerabilities are addressed immediately.
Quick Summary: Vilki App takes your privacy seriously. We collect only the information we need, store it securely, and never sell it to third parties.
Vilki App ("we", "us", "our") operates a safe and trusted online betting platform for users in Bangladesh. This Privacy Policy explains how Vilki App collects your personal information, where and for how long it is stored, and the purposes for which it is used.
This Privacy Policy applies to all Vilki App services, including the website, mobile app, and other digital channels. By using our platform, you are considered to have agreed to the terms of this Policy.
We believe privacy is a fundamental right. That is why Vilki App collects only the information genuinely needed to deliver our services.
Vilki App collects two types of information — what you provide directly, and data collected automatically.
| Data Type | When It Is Collected | Purpose |
|---|---|---|
| Name & Identity | At the Time of Registration | Account Verification & KYC |
| Phone Number | At the Time of Registration | Login Verification & Notifications |
| Date of Birth | At the Time of Registration | Age Verification (18+) |
| ID Document Details | KYC Verification | Identity Verification |
| Payment Information | At the Time of Transaction | Deposits & Withdrawals |
Vilki App uses your information solely for the following purposes:
Assurance: Your data is never shared with third parties for advertising or marketing purposes. Vilki App will never sell your information.
Vilki App stores your data with industry-leading security measures. Our security infrastructure is regularly updated to meet international standards.
Vilki App retains data only for as long as necessary, in compliance with applicable legal obligations. After an account is closed, data is kept for the period required by law, then securely deleted.
Please Note: Keep your account password and login credentials secure at all times. Never share them with anyone.
As a matter of principle, Vilki App never sells or shares your data with third parties. However, information may be shared in the following limited circumstances:
Guarantee: Our partner organizations receive only the information they need and are required to uphold the same strict privacy standards we do.
Vilki App's website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the platform.
Most browsers allow you to disable cookies; however, doing so may limit certain features of the platform.
You have the following rights regarding your personal information:
You have the right to know what information we hold about you and to access it.
You may request corrections to any inaccurate or incomplete information.
You may request that your data be deleted under certain circumstances.
In certain cases, you may object to the processing of your information.
How to Exercise Your Rights: Contact our support team for any requests. We will respond within 30 days of receiving your request.
Vilki App is an 18+ platform. We do not knowingly collect information from anyone under the age of 18. Age is verified at registration, and access by minors is strictly prohibited.
If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.
Vilki App reserves the right to update this Privacy Policy at any time. For significant changes, we will notify users in advance by email or platform notification.
Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy. We encourage you to review this page regularly.
For any privacy-related questions, requests, or complaints, please contact us:
For quick support: Live chat is the fastest way to reach us. Our Bengali-speaking team is available at all times.